Discover Long Lasting & Sustainable Technology Solutions

IT Services

THE GROWTH OF YOUR BUSINESS IS A GREAT SIGN

However, it can be challenging when your technologies and systems cannot keep up with the pace of your growing business. At Springthrough, we help businesses to be more strategic about technology investment and ensure it continues to meet your business needs. Springthrough managed services provides 24/7/365 support and monitoring based on your unique business strategy and priorities. With the resources and specialization of an entire IT department, we have the tools and expertise to effectively streamline your business processes and connect your systems to increase productivity and efficiency. As your extended IT department and trusted partner, one that’s relational at its core, our integrated managed services team will help your business find the best approach to boost your technical capabilities and ensure your IT infrastructure is ready to grow your business.  

How Our Managed Services Work

IT CHALLENGES

  • Emergency support during non-business hours
  • Need an IT expert for technology questions
  • Coverage for existing IT staff for vacation and unforeseen absences
  • Proactive Monitoring of critical servers and data
  • Protection against cyber threats
  • Lack of data back-up and disaster recovery
  • Scheduled routine maintenance for important IT systems
  • Behind on service updates, critical patches, etc.
  • Inundated with many different technology vendors
  • Need strategic plans for growing technology requirements

HOW WE HELP

  • 24/7/365 remote and onsite support
  • Proactive monitoring and alerting; servers, disk space & services
  • Network security, threat detection, and prevention
  • Data backup and IT redundancy
  • Expertise in cloud solutions and software selection
  • An integrated help desk with real people solving technology problems (Grand Rapids based employees)
  • IT policy and governance
  • Vendor selection & Management
  • Strategic development and roadmapping

We work closely with our partners to ensure businesses leverage these tools to achieve their objective.